NYC Open Records

In the United States freedom of information legislation requires state and federal agencies to provide records and information to the public as it is requested. The process typically involves a citizen sending a letter, fax, or email to an agency with the request. The City of New York aspired to improve the City’s participation in this process. The Mayor’s office approached Reboot to design an online tool, responsive to the needs of citizens and the agency users responsible for fulfilling citizens’ requests.